Official Document · Updated 2026

Terms and Conditions cici4d — Platform Rules & Policy

Please read these Terms and Conditions carefully before registering or using any services on the cici4d platform. By using this platform, you agree to all the conditions stated herein.

Last updated: 1 January 2026
Key Summary

Key Things You Should Know

Before reading the full document, here are the six core points that summarise cici4d's key policies.

Age Limit & Eligibility

The cici4d platform is open only to individuals aged 18 and above. All registrations are subject to a thorough identity verification (KYC) process to ensure compliance with this policy.

Bonus & Promotion Terms

All bonuses and promotions at cici4d are subject to clearly stated rollover requirements and specified validity periods. Failure to meet the rollover requirements within the given timeframe will result in the bonus being forfeited.

Deposits & Withdrawals

All deposits and withdrawal requests are processed through secure, verified channels. cici4d reserves the right to request verification documents before processing a withdrawal to ensure the security of the member's account.

Account Security

Members are responsible for keeping their login credentials confidential. cici4d will not be held liable for any losses resulting from password sharing or unauthorised access caused by the member's own negligence.

Prohibited Activities

Fraud, use of automation software, attempts to exploit system bugs, money laundering, and any form of game manipulation are strictly prohibited and may result in account termination.

Dispute Resolution

Any dispute relating to games, transactions, or promotions must be submitted to the cici4d support team within 72 hours. cici4d's decision following a thorough investigation is final and binding.

Important Notice: These Terms and Conditions constitute a legally binding agreement between you ("Member") and cici4d ("Platform"). By registering or using the cici4d platform in any manner, you acknowledge that you have read, understood, and agreed to be bound by all provisions contained in this document.

1. Definitions & Interpretations

In these Terms and Conditions, the following words and phrases carry the meanings stated below unless the context requires otherwise:

  • "Platform" or "cici4d" — refers to the cici4d website, mobile app, services, and all systems operated by cici4d.
  • "Member" — refers to any individual who has successfully registered and holds an active account at cici4d.
  • "Account" — refers to the personal account registered by a member on the cici4d platform.
  • "Account Balance" — refers to the total funds available in a member's account at any given time, excluding bonuses that have not yet met the rollover requirements.
  • "Bonus" — refers to any credits, free cash, cashback, or other financial incentives granted by cici4d to members through promotional programmes.
  • "Rollover" or "Wagering Turnover" — refers to the total wagering amount a member must complete before a bonus or bonus winnings become eligible for withdrawal.
  • "KYC" — refers to the Know Your Customer (KYC) process, which is the identity verification procedure carried out by cici4d.

2. Membership Eligibility

To register and use cici4d's services, you must meet all of the following eligibility requirements:

  • Be at least 18 years old on the date of registration.
  • Having full legal capacity to enter into a binding agreement.
  • Not currently prohibited from participating in online gaming activities under any laws or regulations applicable to you.
  • Never previously held a cici4d account that was suspended or terminated due to fraud or terms violation.
  • Registering in your own personal capacity and not on behalf of any third party.
  • Providing truthful, accurate, and complete information during registration.
Warning: cici4d reserves the right to suspend or terminate any account found to have been registered by an individual under the age of 18. Any funds in such an account will be forfeited and will not be returned.

Cici4d reserves the right at any time to request proof of eligibility from any member. Failure to submit the requested documents within the specified timeframe may result in temporary suspension or termination of the account.

3. Account Registration

3.1 One Account Per Individual

Each individual is only permitted to hold one (1) account only on the cici4d platform. Registering more than one account by the same individual — whether using a different name, email address, phone number, device, or any other information — is strictly prohibited and considered fraudulent.

If cici4d detects the presence of multiple accounts, the platform reserves the right to suspend all associated accounts, forfeit any winnings and bonuses obtained, and permanently ban the individual from re-registering.

3.2 Accuracy of Information

Members are fully responsible for ensuring that all information provided during registration and in any account updates is truthful, accurate, and current. This includes full name, date of birth, phone number, email address, and banking details.

Cici4d is not responsible for any delays or failures in withdrawal processing caused by inaccurate or outdated account information provided by the member.

3.3 KYC Process

All members are required to complete the identity verification (KYC) process before making their first withdrawal. Documents typically required include a copy of a valid identity card or passport, and proof of current address. The KYC process at cici4d is designed to be fast and straightforward, usually completed within 24 business hours.

3.4 Password Security

Members are fully responsible for maintaining the confidentiality of their password and login credentials. cici4d recommends using a strong, unique password not shared with any other account. If you suspect your account has been accessed by an unauthorised party, please contact our support team immediately.

4. Deposits & Withdrawals

4.1 Deposit Methods

Cici4d supports a range of popular deposit methods in Malaysia, including FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank2u, and direct bank transfer. All deposits are processed through SSL-encrypted channels and are typically credited to the member's account within minutes.

  • Minimum deposit amount: RM20 per transaction (unless otherwise stated in a specific promotion).
  • Members may only deposit funds from a bank account or digital wallet registered in their own name.
  • Cici4d reserves the right to return any deposit whose source cannot be verified.

4.2 Withdrawal Requests

Members may submit a withdrawal request at any time, subject to the following conditions:

  • The account has completed the full KYC verification process.
  • No active wagering or bonuses with unfulfilled rollover requirements in the account.
  • The bank account details submitted must be accurate and registered under the same member's name.
  • Minimum withdrawal amount: RM50 per transaction.

Most withdrawal requests at cici4d are processed within 5 to 15 minutes upon approval. In certain cases requiring further review, processing may take up to 24 hours.

4.3 Withdrawal Verification

Cici4d reserves the right to request additional supporting documents for withdrawals exceeding a certain amount or in situations requiring further verification. This is a standard security measure designed to protect members from fraud or unauthorised access to their accounts.

All withdrawals will be credited to the same bank account or digital wallet used for the last deposit, unless the member has submitted a formal request to change the withdrawal method and received approval from the cici4d team.

5. Bonuses & Promotions

5.1 General Bonus Terms

All bonuses, promotions, and special offers at cici4d are subject to specific terms and conditions stated in each offer. In general, the following rules apply to all bonus types:

  • Each bonus has its own rollover requirements, typically ranging from 5x to 30x the bonus amount.
  • Bonuses must be used within the specified validity period — expired bonuses will be automatically removed from the account without any compensation.
  • Only one bonus may be active on an account at a time unless otherwise stated.
  • Cici4d reserves the right to void any bonus suspected of being obtained through illegitimate means or abuse of the promotional system.

5.2 Welcome Bonus

The welcome bonus is only available to new members making their first deposit. Each individual, IP address, device, residential address, and payment method is eligible for the welcome bonus once only. Any attempt to claim the welcome bonus more than once will be considered fraudulent and will result in account termination.

5.3 Cashback & Rebates

Cashback and rebate programs are calculated based on net losses or total wagering within a specified period. Cashback rates vary by game category and VIP membership tier. Cashback credits are typically automatically credited to the member's account on a scheduled day and must be used within 7 days of the credit date.

5.4 Referral Programme

Cici4d has a referral programme that allows existing members to earn rewards when they introduce new members who successfully register and make a deposit. Referral rewards are subject to separate terms, and cici4d reserves the right to modify or discontinue the referral programme at any time.

6. Game Rules

All games available on the cici4d platform are operated using a certified Random Number Generator (RNG) that has been verified by recognised independent testing bodies. This ensures every game round is independent, random, and fair to all players.

  • Results of completed games are final and cannot be altered.
  • In the event of a technical disruption during gameplay, cici4d will use server records to determine the correct game status and account balance.
  • In cases where a game result cannot be verified due to a system failure, the wager involved will be returned to the member's account.
  • Cici4d reserves the right to void any bet or game suspected of involving fraud, exploitation of system bugs, or any form of manipulation.
  • Members are responsible for ensuring they understand the rules of each game before playing. Lack of familiarity with game rules cannot be used as grounds for any claim.
All games at cici4d are for entertainment purposes. Gaming involves financial risk — please set your own spending limits and play within your means. Visit Responsible Gaming page of ours for further guidance.

7. Prohibited Activities

The following activities are strictly prohibited on the cici4d platform and may result in immediate account termination and forfeiture of all funds in the account:

  • Using automation software, bots, scripts, or any automated tools to play or interact with the platform.
  • Attempting to exploit bugs, technical vulnerabilities, or system weaknesses in any game or on the platform.
  • Colluding with other players to manipulate game outcomes or cheat the system.
  • Using an account for money laundering or any other illegal activities.
  • Registering fake accounts or using another person's identity without authorisation.
  • Performing any action that could compromise the security of the platform or the experience of other players.
  • Sharing your account with another individual or allowing others to use your account.
  • Abusing bonus or promotion programs through unauthorised means, including opening multiple accounts to claim bonuses repeatedly.
Strict Warning: cici4d employs a sophisticated monitoring system to detect suspicious activity. Any confirmed fraudulent activity will be reported to the relevant authorities, and cici4d reserves the right to take legal action against individuals involved.

8. Privacy & Data Protection

Cici4d takes member privacy very seriously. All personal information collected during registration and platform use is stored securely using 256-bit SSL encryption and is only used for the purposes stated in Privacy Policy of ours.

  • Members' personal information will not be sold, rented, or shared with third parties without their consent, except as required by law.
  • Cici4d may use member information for identity verification, transaction processing, service communications, and platform improvement purposes.
  • Members have the right to request access to, correction of, or deletion of their personal information by contacting the cici4d support team.

For full details on how cici4d collects, uses, and protects your personal data, please refer to Privacy Policy of ours, which forms part of this agreement.

9. Account Suspension & Termination

9.1 Suspension by cici4d

Cici4d reserves the right to suspend or terminate any member account at any time, with or without prior notice, for the following reasons:

  • Violation of any provision in these Terms and Conditions.
  • Suspected or confirmed fraud, money laundering, or other illegal activities.
  • Failure to complete KYC requirements within the specified timeframe.
  • Requests from legal authorities or regulators.
  • Accounts that have been inactive for more than 12 consecutive months.

9.2 Account Closure by Member

Members may request to close their account at any time by contacting the cici4d support team. Prior to closure, all valid balances (excluding bonuses that have not met the rollover requirements) will be returned to the member once all checks are completed. The account closure process typically takes 3 to 5 business days.

10. Disclaimers & Limitation of Liability

The cici4d platform is provided on an "as is" and "as available" basis. cici4d makes no warranties, express or implied, regarding the continuous availability, accuracy, or suitability of the platform for any particular purpose.

  • Cici4d is not liable for any losses arising from service disruptions, technical failures, or internet disconnections beyond our control.
  • Cici4d is not liable for any indirect, incidental, or consequential losses incurred by members.
  • Cici4d's maximum liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days preceding the claim.

Online gaming involves real financial risk. Members are solely responsible for their gaming decisions, and cici4d accepts no liability for any financial losses incurred while playing on the platform.

11. Amendments to Terms and Conditions

Cici4d reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Amendments will take effect immediately upon publication on the cici4d website.

It is the member's responsibility to review this Terms and Conditions page periodically to ensure continued compliance with the latest version. The last updated date will always be displayed at the top of this document. Continued use of the platform following any amendments constitutes acceptance of the revised terms.

For amendments deemed material, cici4d will endeavour to notify members via email or in-platform notification at least 7 days before the changes take effect, subject to circumstances that permit doing so.

12. Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions or any aspect of cici4d's services, our support team is available 24 hours a day, 7 days a week.

You may reach us via Live Chat available directly on the platform, or by email at:

For enquiries related to dispute resolution, please submit your dispute within 72 hours from the date of the incident. Each dispute will be investigated thoroughly and fairly, and the decision reached upon conclusion of the investigation is final and binding on both parties.

For more information on cici4d's policies and rules, please visit:

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