Cici4d is committed to protecting the privacy and security of every member's personal information. This policy transparently explains how we collect, use, and safeguard your data in line with industry best practices.
Your data is never sold or shared with advertisers without your consent.
The cici4d Privacy Policy is built on six core principles that ensure your personal data is always protected and respected.
All data transmitted between your device and cici4d's servers is protected with SSL 256-bit encryption — the same standard used by leading financial institutions worldwide to ensure your information cannot be intercepted in transit.
Members' personal information is stored on servers protected by multi-layered firewalls and strict access controls. Only authorized personnel may access this data, and every access is logged for security audit purposes.
Cici4d has never and will never sell, rent, or trade members' personal information to any third party for marketing or commercial purposes. Your data belongs to you — we only use it to provide you with better service.
The identity verification (KYC) process at cici4d uses a secure and recognized system. Documents you submit are used solely for verification purposes and stored in a fully encrypted environment, never shared without your consent.
Cici4d members have the full right to access, correct, or request the deletion of their personal information at any time. We believe that control over personal data should rest with its owner — and that's you.
You can manage your communication preferences with cici4d at any time. If you no longer wish to receive promotional emails or certain notifications, you can easily unsubscribe or adjust your settings through your account.
Cici4d is an online gaming and entertainment platform operating in Malaysia. We understand that member trust is our most valuable asset, and protecting your personal information is a priority we will never compromise on.
This Privacy Policy explains in detail how cici4d collects, processes, stores, and protects the personal information you provide to us when registering or using our platform. It also outlines the rights you hold regarding your personal data and how to exercise them.
By registering and using cici4d services, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please contact our support team before continuing to use the platform.
Cici4d collects various types of information depending on how you interact with our platform. Generally, the information we collect falls into three main categories:
In certain situations, cici4d may receive information about you from trusted third parties, such as identity verification service providers, selected payment processors, and fraud prevention agencies. This information is used solely to verify your identity, process transactions securely, and prevent fraudulent activity.
Summary of Data Types Collected
| Data Type | Example | Primary Purpose |
|---|---|---|
| Identity Data | Name, IC, Date of Birth | KYC Verification |
| Contact Data | Email, Phone Number | Communication & Security |
| Financial Data | Bank Account No., eWallet | Transaction Processing |
| Technical Data | IP Address, Device | Security & Fraud Detection |
| Usage Data | Game Records, Access Logs | Service Improvement |
Cici4d uses the information collected for legitimate and clearly stated purposes. We never use your data for purposes contrary to what is stated here without obtaining your consent first.
Cici4d understands the importance of your personal information's confidentiality. We do not sell, rent, or trade members' personal data to any party for commercial purposes. However, in certain limited situations, we may need to share information with the following parties:
Cici4d partners with selected third-party service providers to support platform operations, including payment service providers such as FPX, TNG eWallet, Boost, and GrabPay, identity verification service providers, and server infrastructure and cybersecurity providers. All third parties are required to sign strict data protection agreements and may only use your data for the purposes specified.
Cici4d may be required to disclose members' personal information when mandated to do so by applicable Malaysian law, a valid court order, directives from regulatory authorities, or in cases where disclosure is necessary to prevent serious crime or protect public safety.
In situations involving allegations of fraud, platform abuse, or serious violations of terms and conditions, cici4d reserves the right to share relevant information with legal authorities or competent regulatory bodies for investigation and enforcement purposes.
Cici4d continuously invests in sophisticated security infrastructure to ensure members' personal data is always protected against cyber threats, unauthorized access, and data breaches. The key security measures we employ include:
While cici4d takes all reasonable precautions, we wish to remind you that no security system in the world can guarantee one hundred percent absolute protection. We therefore encourage members to play their part in keeping their accounts secure by using strong passwords, not sharing login credentials, and contacting us immediately if they suspect any suspicious activity.
Cici4d uses cookies and similar tracking technologies to enhance the user experience, understand how our platform is used, and maintain the security of your login session. Cookies are small text files stored on your device when you visit our website.
You can control cookie usage through your web browser settings. Most modern browsers allow you to view, manage, and delete cookies stored on your device. Please note, however, that disabling essential cookies may affect the functionality of the cici4d platform and your overall user experience.
Cici4d respects and recognizes members' rights regarding their personal data. You have the right to:
You have the right to obtain a copy of the personal information we hold about you at any time. Access requests will be processed within 14 business days.
If you find that any personal information we hold about you is inaccurate or incomplete, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to legal obligations and record-keeping requirements set by the relevant authorities.
You may object to the processing of your personal data for specific purposes such as direct marketing, and we will honor such requests promptly.
You have the right to receive your personal data in a machine-readable, portable format for personal use or transfer to another service provider.
In certain situations, you may request that we temporarily restrict the processing of your personal data while an issue is being resolved.
To exercise any of the above rights, please contact the cici4d support team via Live Chat or email. We will process your request within a reasonable timeframe and provide a response within 14 business days of receiving it.
Cici4d retains members' personal information only for as long as necessary to fulfill the purposes stated in this Privacy Policy, or for as long as required by applicable laws and regulations.
Once the designated retention period has expired, personal data will be securely deleted or converted into anonymized data that cannot be linked to any specific individual.
The cici4d platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal information from individuals under the age of 18.
If we discover that a child's personal information has been collected without the knowledge or consent of a parent or guardian, we will take immediate steps to delete that information and close the associated account.
Cici4d reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, technological developments, or changes in applicable laws and regulations.
Any significant changes to this Privacy Policy will be communicated to members via their registered email or in-platform notification at least 7 days before the changes take effect. The date of the latest update will always be displayed at the top of this document.
Continued use of the cici4d platform after any changes to this Privacy Policy take effect will be deemed as your acceptance of the updated terms. If you disagree with the changes made, you have the right to close your account and stop using the platform.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how cici4d handles your personal information, our Data Privacy Officer team is ready to assist you.
You can reach us via Live Chat available 24/7 directly on the platform, or by email at:
We are committed to responding to all privacy-related inquiries within 3 business days. For more complex cases, we will provide progress updates every 7 days until the issue is fully resolved.
For more information on cici4d's policies and rules, please visit:
Your privacy and data security are our top priority. Register a cici4d account today and enjoy a safe, fair, and enjoyable gaming experience.